Recently, our client was faced with the need to transport a shipment of hookahs from Moscow to Bali for the first time. He had no experience in international deliveries and no knowledge of how to properly handle export with delivery organization. The risk of delays and mistakes due to ignorance of the process subtleties and the desire to minimize the delivery time led the client to us.
RTL specialists promptly offered a comprehensive solution, taking care of all stages of transportation.

Plan and actions:

1. Consultation and support: Our agent conducted a detailed consultation, explaining to the client all the stages of the process, possible difficulties and additional costs.
2. Paperwork: We helped to formalize the export and prepare all the necessary documents for the shipment.
3. Transportation organization: Hookahs were prepared and sent by direct flight from Moscow to Bali, which allowed to minimize the delivery time.
4. Process control: We ensured fast transit - only 1 day, which was possible due to careful organization and professionalism of our team.

Result:

Despite the difficulties at the export clearance stage, our customs agent competently advised the client and all documents were completed without errors. The cargo was delivered to Bali on time and the client was satisfied with the cooperation.

Client's feedback: “I liked everything, it was very convenient to cooperate with you. Everything was helpful. The next shipment will definitely be through you.

RTL Alliance is not just a logistics company, but a reliable partner that takes care of all the complexities and ensures an easy and trouble-free delivery process. Even if you have no experience in international shipping, whether it is a small shipment of hookahs, or a cargo of several tons, we find the best solution and guarantee a successful result.

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