Today we will share the solution to a challenging task: a paper products and woodworking company faced the need to deliver 500 tonnes of eucalyptus pulp. The raw material had to be unloaded from the hold of a ship in Novorossiysk, go through customs clearance (with a non-standard parameter - air-dry weight, which turned out to be higher than the gross weight), and then delivered to Belarus by road.
Why did the client choose RTL Alliance?
We promptly offered not just cargo delivery, but an optimal combination of price and quality of service.
The main problem was the nuances of air-dry weight clearance. Customs agents did not understand how to declare the cargo, where the weight according to the documents exceeded the actual weight. Together with the client, we developed a whole package of documents: a detailed description of the goods, an interstate standard, weight calculation formulas and an explanatory letter - it took time and coordinated work.
How did we solve the problem with the transport of the cargo?
- Our sea and road transport specialists jointly worked out the route from scratch.
- We accurately calculated all the costs: logistics, transshipment and clearance.
- We organised unloading from the ship, transit declarations and transshipment into trucks.
- We delivered all 500 tonnes - that's 23 vehicles - in a record 14 days.
What did the customer get as a result?
- All raw materials are delivered on time.
- A unique problem with customs clearance was solved.
- There were no additional financial expenses due to clear planning.
- Full support at all stages.
The client was not just satisfied - he recommends us to his partners as a company that takes on complex tasks and solves them professionally. When your business needs to move forward without stopping, we plot the best route, remove obstacles and ensure uninterrupted delivery. Because we know: traffic makes business.
Ready for your toughest logistical challenges! Contact us and we will find a solution.